Hotel Jen Penang by Shangri-La

8.6
Very good (17899)

Room options

Hotel rating

8.6
Very goodBased on 17899 reviews

"Excellent family hotel. Close to Chinatown. Awesome rooms and service in a great location. Awesome vibe."

Great Overall Ranking

Excellent family hotel

Excellent wellness hotel

8.6
Very goodBased on 17899 reviews

"Professional service. Friendly service. Clean rooms. Spacious rooms."

Great Overall Ranking

Excellent family hotel

Location
9.5
Service
8.5
WiFi
8.5
Vibe
8.4

Location

9.5

Great location

Delicious street food. Wonderful facility in town. Amazing nearby streets.

Good to know

Check in from:
15:00
15:00
Check out before:
12:00
12:00

Hotel description

Hotel Jen Penang by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. Following an extensive MYR 80 million makeover, the hotel offers a vibrant, contemporary environment suited for business and leisure travellers, as reflected in the design of the brand-new 443 rooms and suites, public spaces, all-day-dining restaurant Café Jen and Lobby Lounge which houses a ready-to-go snack bar. It offers an outdoor swimming pool and free wi-fi access throughout the hotel. Guests at Hotel Jen Penang enjoy access to Golden Sands Resort in Batu Ferringhi Beach. A free shuttle service operates between the two hotels. Rooms and suites at Hotel Jen Penang feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. For relaxation, guests can arrange for a massage or make use of the sauna and steam room. The 24-hour health club boasts of modern equipment. Other facilities include a salon and a business centre. Buffet breakfast is available at the hotel. The newly renovated Café Jen offers diners authentic Asian cuisine and international flavours . A ready-to-go snack bar offering local specialities and refreshments are served at the newly redesigned Lobby Lounge. Hotel Jen Penang is a 15-minute drive from Penang International Airport and Bayan Lepas Industrial Zone. Several tourist attractions, as well as dining and shopping options, are within walking distance from the hotel.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel: Master Card, Visa Card, American Express Card, JCB Card, China UnionPay Card.

City important notice

All hotel rooms are subject to a city construction fee (per room per night). Guests are required to pay the surcharge at the front desk upon check-in. The tax rate is as follow: MYR 3 (4, 5-star); MYR 2 (3-star and below).

Breakfast

Breakfast is provided.

Breakfast Business Hours

06:00 - 10:00 from Monday to Friday, 06:00 - 10:30 from Saturday to Sunday.

Children

Children are welcome at this hotel.

Using Exiting Beds

For each room, 1 child 12 years old and under can use existing beds for free, breakfast not included; 1 child 12 years old and under can use existing beds with additional RM28.0 charge per person per night.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Table tennis, Fitness centre, Pool, Pool, Gymnasium

General

Garden, Laundry, Reception area, Smoking areas, Wedding facilities, Telephone, Shops, Disabled facilities, WiFi, Multilingual staff, Television, Non smoking, Safe deposit box, Lift

Internet

Internet access, WiFi

Food & Drink

Café, Restaurant, Complimentary bottled water, Bar

Leisure

Beach umbrellas, Sauna, Spa, Steam room, Massage, Beauty salon

Parking & Transport

Limousine, Parking, Car hire, Shuttle service

Policies

Express check-out, Express check-in, Front desk 24 hour

Services

Hairdressers, Wake up call, Concierge, Room service, Alarm clock, Doorman, Currency exchange, Ticket office, Luggage storage, Babysitting, Shoe polishing

In the rooms

Iron, Telephone, Disabled facilities, Air conditioning, Bathrobe, Television, Hair dryer, Safe deposit box, Shower

Business

Conference facilities, Business centre, Meeting facilities, Secretary services

Media & Technology

Fax