Novotel Kuala Lumpur City Centre

3.19km from city centre

18 Jan 2019 - 19 Jan 2019

2 guests - 1 room

Location

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

With a stay at Novotel Kuala Lumpur City Centre in Kuala Lumpur (Kuala Lumpur City Centre), you'll be a 1-minute drive from Pavilion Kuala Lumpur and 6 minutes from Petronas Twin Towers. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Reviews

Provided by TrustYou
7.2
GoodBased on 4663 reviews

Fair business hotel. Close to KLCC. Good for sightseeing and located near shopping areas.

7.2
GoodBased on 4663 reviews

Excellent business hotel

Top 7% in city

Great city hotel

Top 17% in city

Excellent shopping

Top 9% in city

Location
9.1

Great location

Location was superb. Brilliant location and staff. Location of hotel was perfect.

Service
7.3

Fantastic service

Staff was wonderfully kind and efficient. Check-in experience was seamless. Thanks to warm welcome from Duty Manager.

Breakfast
6.1

Breakfast is average

No ac in the breakfast area. Breakfast was good amazing. Breakfast at the executive floor is a bit disappointing.

WiFi
5.8

Regular internet service

Clean ip. Not provided any wifi password. Free wifi.

Bar and Beverages
4.8

Bar could improve

NO cocktail was available. Certainly not evening cocktails as described. No alcoholic drink.

Wellness Area
4.4

Wellness & sports facilities could be improved

Running machine at the gym not working. Physical facilities were old and outdated. Sad jacuzzi.

Pool
3.6

Pool should be renewed

Swimming pool looked dirty. Rooms and pool need renovation. Especially poor pool area and bathroom.

Amenities
3.5

Amenities are not the best

Tiles and interior design is quite old. Lifts a nightmare. Carpet in the hallway was dirty.

Room
3.5

Room needs to be improved

Carpet in the hallway was dirty. Bed sheet is so dirty. Dirty floors and walls.

Comfort
3.2

More comfort would be nice

Air conditioner was leaking. Air-con in the restaurant was broken so. Bed sheet is so dirty.

Rates from other sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Pool, Fitness centre, Pool

General

Laundry, Wi-Fi, Shops, Lift, Safe deposit box

Internet

Internet access, Wi-Fi

Leisure

Spa, Massage

Food & Drink

Restaurant, Bar

Services

Concierge, Room service, Luggage storage, Currency exchange

Parking & Transport

Parking, Valet parking

In the rooms

Air conditioning, Safe deposit box

Policies

Express check-in, Front desk 24 hour, Express check-out

Business

Business centre, Meeting facilities