Novotel Kuala Lumpur City Centre

3.19km from city centre

Reviews

Provided by TrustYou

7.2
GoodBased on 4663 reviews

Fair business hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service.

7.2
GoodBased on 4663 reviews

Friendly service.

Excellent business hotel

Top 7% in city

Great city hotel

Top 16% in city

Excellent sightseeing

Top 6% in city

Location
9.2

Great location

Location was superb. Brilliant location and staff. Excellent staff, hotel & location.

Service
7.6

Fantastic service

Check-in experience was seamless. Staff was wonderfully kind and efficient. Thanks to the wonderful front office.

7.2
GoodBased on 4663 reviews

Fair business hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service.

7.2
GoodBased on 4663 reviews

Friendly service.

Breakfast
6.1

Breakfast is average

Excellent breakfast. No AC in the breakfast area. Breakfast at the executive floor is a bit disappointing.

WiFi
5.2

Regular internet service

Clean ip. Internet speed was good. Free WiFi.

Pool
4.1

Pool should be renewed

Swimming pool looked dirty. Rooms and pool need renovation. Especially poor pool area and bathroom.

Room
3.8

Room needs to be improved

Pillow and blanket so smelly. Blood stain on my toilet seat. Carpet in the hallway was dirty.

Cleanliness
3.5

Could use a good cleaning

Blood stain on my toilet seat. Carpet in the hallway was dirty. Bed sheet is so dirty.

Vibe
3.4

Vibe is not too good

Physical facilities were old and outdated. Hotel room too outdated. Tiles and interior design is quite old.

Comfort
3.3

More comfort would be nice

Air conditioner was leaking. Air-con in the restaurant was broken so. Pillow and blanket so smelly.

Amenities
3.3

Amenities are not the best

Tiles and interior design is quite old. Lifts a nightmare. Floor tiles are stained.

Location

9.2

Great location

Location was superb. Brilliant location and staff. Excellent staff, hotel & location.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Pool, Fitness centre, Pool

General

Laundry, Smoking areas, WiFi, Shops, Lift, Disabled facilities, Non smoking, Safe deposit box

Policies

Express check-out, Express check-in, Front desk 24 hour

Leisure

Spa, Massage

Food & Drink

Restaurant, Bar

Internet

WiFi, Internet access

Services

Concierge, Room service, Luggage storage, Photocopier, Currency exchange

Parking & Transport

Parking, Valet parking

In the rooms

Air conditioning, Disabled facilities, Safe deposit box, Bathtub

Business

Business centre, Meeting facilities

Guests on social

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

"Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between the Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are accessible by foot using Sky Bridge. The nearby monorail and LRT train station connects guests to the transport hub, KL Sentral. The hotel is located less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC) and close to KL's entertainment hub, making it perfect for both leisure or business.

Rates from all sites

Total price for 1 night, 2 guests, 1 room