Novotel Kuala Lumpur City Centre

3.19km from city centre

Room options

Location

9.3

Great location

Hotel location is perfect. Location is superb. Location wise superb.

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between the petronas twin Towers and Bukit Bintang, less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC). Major shopping malls Suria KLCC and Pavilion KL are accessible by foot using the sky bridge. Kindly note that the hotel is currently under renovation starting with Premier Rooms/Floors from November 2018 onwards, followed by other room categories.

Reviews

Provided by TrustYou

7.4
GoodBased on 4712 reviews

Fair hotel for solo travelers. Close to KLCC. Good for sightseeing and located near shopping areas.

7.4
GoodBased on 4712 reviews

Friendly service.

Excellent business hotel

Top 6% in city

Great city hotel

Top 16% in city

Location
9.3

Great location

Hotel location is perfect. Location is superb. Location wise superb.

Service
7.7

Fantastic service

Staff apologized. Effortless and prompt check-in. Security are excellence.

7.4
GoodBased on 4712 reviews

Fair hotel for solo travelers. Close to KLCC. Good for sightseeing and located near shopping areas.

7.4
GoodBased on 4712 reviews

Friendly service.

Breakfast
5.9

Breakfast is average

CHINESE FOOD ALSO AND BREAKFAST IS YUMMY. Breakfast excellent. Paid for breakfast.

WiFi
5.2

Regular internet service

Clean ip. Internet speed was good. Free wifi.

Wellness
5.1

Sufficient wellness & sports facilities

Gym is well equipped and clean. Physical facilities were old and outdated. One of the "treadmill" was also broken.

Pool
4.0

Pool should be renewed

Swimming pool was very poor. Pool dirty. Especially poor pool area and bathroom.

Room
3.8

Room needs to be improved

Towels were dirty. Dirty floors and walls. Bed sheet is so dirty.

Comfort
3.7

More comfort would be nice

Bed sheet is so dirty. Beddings are very dirty. Dirty, sunken matteress.

Amenities
3.6

Amenities are not the best

Lifts a nightmare. Dirty floors and walls. Carpet in the hallway was dirty.

Cleanliness
3.4

Could use a good cleaning

Towels were dirty. Dirty floors and walls. Bed sheet is so dirty.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Pool, Fitness centre, Pool

General

Laundry, WiFi, Shops, Lift, Non smoking, Safe deposit box

Internet

Internet access, WiFi

Leisure

Spa, Massage, Beauty salon

Food & Drink

Restaurant, Bar

Services

Concierge, Room service, Luggage storage, Currency exchange

Parking & Transport

Parking, Valet parking

In the rooms

Air conditioning, Safe deposit box, Bathtub

Policies

Express check-in, Front desk 24 hour, Express check-out

Business

Business centre, Meeting facilities