The Ritz-Carlton, Kuala Lumpur

9.0
Excellent (4002)

3.21km from city centre

Room options

Location

9.3

Great location

Complimentary carpark. Amazing Mall. Perfect location.

Reviews

Provided by TrustYou

9.0
ExcellentBased on 4002 reviews

Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe.

9.0
ExcellentBased on 4002 reviews

Professional service. Friendly service. Friendly atmosphere.

Excellent Overall Ranking

Top 4% in city

Excellent luxury hotel

Top 1% in city

Excellent romantic hotel

Top 1% in city

Location
9.3

Great location

Complimentary carpark. Amazing Mall. Perfect location.

Wellness
9.1

Great wellness & sports facilities

Best couple massage. Award winning spa. Good spa.

9.0
ExcellentBased on 4002 reviews

Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe.

9.0
ExcellentBased on 4002 reviews

Professional service. Friendly service. Friendly atmosphere.

Service
8.6

Fantastic service

Kids club amazing. Impeccable service. Personalised service.

Vibe
8.2

Awesome vibe

Beautifully designed interiors. Wonderful atmosphere. Beautiful interior design.

Value
7.8

Best value for money

Butler service included. Complimentary fruits. Complimentary carpark.

Room
7.4

Great room

Many many phone. Premium channels. Fridge was working.

Food
7.3

Delicious food

Complimentary fruits. Clean the glass. The best steak.

Breakfast
6.7

Breakfast is average

Available for breakfast. Pleasant sunday brunch. Limited choices for breakfast buffet.

Pool
4.9

Pool should be renewed

Pool too small. There is no pool side. Pool area unusable.

WiFi
1.9

Complaints about WiFi

Internet slow. Internet in the hotel sucks.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

The Ritz-Carlton Kuala Lumpur is an upscale city hotel situated near Bintang Walk, the trendy business and entertainment hub of the city. The central Market, Chinatown and the Petronas Towers are all within easy access making it the ideal choice for business and leisure travellers alike. Hailed as Malaysia's first luxury boutique hotel with butler service for all rooms, guests will experience the utmost in luxury and royal treatment. The hotel was awarded the 'Best Business Hotel in Malaysia 2005' accolade and it lives up to its reputation to the fullest featuring exemplary meeting spaces and state-of-the-art facilities. The guest rooms feature traditional Ritz-Carlton style with a collection of 19th and early 20th century artwork. An oasis in the city the hotel also features the tropical 'Spa Village' where guests will experience the utmost in relaxation.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

Garden, Laundry, Television, Telephone, Children's facilities, Disabled facilities, WiFi, Multilingual staff, Non smoking, Safe deposit box, Smoking rooms, Lift

Parking & Transport

Airport shuttle, Valet parking, Parking, Car hire

Food & Drink

Café, Restaurant, Breakfast room, Complimentary bottled water, Bar, Microwave

In the rooms

Iron, Television, Mini bar, Kitchen, Telephone, Shower, Disabled facilities, Trouser press, Air conditioning, Bathrobe, Microwave, Balcony, Hair dryer, Safe deposit box, Bathtub

Media & Technology

DVD / Video player

Business

Meeting facilities, Business centre

Services

Babysitting, Hairdressers, Wake up call, Concierge, Room service, Alarm clock, Doorman, Currency exchange, Luggage storage, Shoe polishing

Health & Fitness

Tennis court, Fitness centre, Pool, Gymnasium

Leisure

Steam room, Library, Spa, Sauna, Massage, Beauty salon

Policies

Express check-in, Front desk 24 hour

Internet

WiFi, Internet access

Rates from all sites

Total price for 1 night, 2 guests, 1 room