客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意:所有特殊要求均视住宿的供应情况而定,也可能收取额外费用。 请您提前告知Cascade Wellness Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明,也可以直接联系住宿,订单确认信中附有联系方式。 为应对新冠肺炎(COVID-19)疫情,该住宿当前正在采取额外的安全与卫生措施。 Please note that guests under 16 years old are not allowed to use the spa and gym facilities. Please note that the heated pool is the outdoor Spa Pool. Please notify Cascade Wellness Resort in advance if any extra beds are required. Please mention this in the Special Request box when booking (see Hotel Policies). Please note that for early departures 100% total reservation amount is charged. Please note that rooms and apartments have different check-in and check-out times: Rooms: Check-in: from 15:00 Check-out: until 12:00 Apartments: Check-in: from 16:00 Check-out: until 11:00 Please note that double or twin rooms can only accommodate children up to 2 years old in a cot. Please note that payment of the total amount of the reservation is required upon check-in. Please note that extra beds for children between 3 and 12 years old are free and for adults they are not included in the total price of the reservation. Please note that pets are allowed (as long as it weighs up to 10 kg) in the apartments or Villas at an extra charge and a deposit of EUR 100 per pet and vaccination records will be requested for any damages or accidents caused by the animal. They are not valid for Hotel rooms reservations. Please note when booking [5] rooms or more, different policies and additional supplements may apply. Please note that pets are allowed (as long as it weighs up to 10 kg) in the apartments or Villas at an extra charge of 25€ per pet, per day and a deposit of EUR 100 per pet and vaccination records will be requested for any damages or accidents caused by the animal. Please note that only a maximum limit of 1.000€ in cash payments are allowed.