Please inform ULTIQA Beach Haven on Broadbeach in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note credit card surcharge applies from 1st July 2021 – Visa or MasterCard 1.98% and American Express 3.3%. You must complete our Online Check In, that will be forwarded via text message the day prior to your arrival, and submit a valid credit card and photo ID prior to arrival. This credit card must be in the same name as the guest's name on the booking confirmation. If a debit card has been submitted we will require AUD 500 cash bond on arrival. Please note this property has a strict 'No Party Policy.' You must show a valid credit card and photo ID upon check in. The credit card must be in the same name as the guest's name on the booking confirmation. If no credit card is available, a AUD 500 cash bond will be required upon check in. Please note this property has a strict 'No Party Policy.' You must show a valid credit card and photo ID upon check in. The credit card must be in the same name as the guest's name on the booking confirmation. If no credit card is available, a AUD 500 cash bond will be required upon check in. Please note this property has a strict 'No Party Policy.'