Norwegian Airlines

Norwegian Airlines, officially known as Norwegian Air Shuttle, operates and is more commonly referred to as Norwegian Air. It is the largest airline in Scandinavia, Europe’s third largest low-cost carrier and ninth largest in Europe based on the number of passengers carried.

Norwegian Airlines was founded in 1993 and has since expanded to an airline with a fleet size of over 100 aircraft flying to more than 130 destinations. The airline is headquartered in Fornebu, Norway and has several operating based such as Barcelona-El Prat Airport in Spain, Copenhagen Airport in Denmark, Edinburgh Airport in Scotland, Helsinki-Vantaa Airport in Finland and the John F. Kennedy International Airport in New York, United States. Its subsidiaries include Norwegian Long Haul, Norwegian Air International and Norwegian Air UK.

Norwegian Airlines started off as a regional airline named Norwegian Air Shuttle or NAS offering flights in Scandinavia and Finland until 2002 when it positioned itself as a low-cost carrier and rebranded as Norwegian. The airline currently serves destinations across Europe, North Africa and the Middle East.

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Why Fly Norwegian Airlines

Ways to Check-in

Norwegian Airlines provides passengers several options to check-in for flights. At the airport, passengers can check-in at the assigned check-in counters or find any of the self-check-in kiosks if available. The airline recommends that passengers take advantage of their online check-in services to avoid any possible delays and waiting time at the airport. There are three ways to check-in online, through the airline's official website, using the airline's Travel Assistant, mobile app or by clicking on the link in the SMS ticket sent by the airline two hours before the flight departure.

Checking in for flights is available two hours before departure for domestic flights and most of the international flights. For flights to Dubai, Thailand, Singapore, Israel and the United States, check-in is available three hours before the scheduled departure time.

Baggage Allowances and Fees

Baggage allowance with Norwegian Airlines varies depending on the booked ticket type. For passengers who purchased ‘LowFare’ tickets, baggage allowance is not included. For those who booked under ‘LowFare+’, each passenger is allowed to check-in one bag up to 20 kilogrammes. Lastly, for those under the ‘Flex’, ‘Premium’ and ‘PremiumFlex’ package, they are allowed two bags with up to 20 kilogrammes each. Each bag should also not exceed the maximum total size dimension of 300 centimetres or 250cm x 79cm x 112cm.

For cabin or hand carried baggage, ‘LowFare, ‘LowFare+’ and ‘Premium’ passengers are allowed to hand carry up to 10 kilogrammes while those who purchased ‘Flex’ and ‘PremiumFlex’ tickets are allowed up to 15 kilogrammes. Each cabin bag should not exceed the maximum size dimensions of 55cm x 40cm x 23cm.


As a low-cost airline carrier, ‘LowFare' ticket holders on Norwegian Airlines will be automatically assigned seats upon check-in. However, for a nominal fee, passengers can reserve a preferred seat. To reserve a seat on domestic flights, this will cost between GBP7 (MYR38) to GBP16 (MYR88) per person for each way, and on international long haul flights, the cost would be GBP25 (MYR137) per person for each way.

In-flight Services

Norwegian Airlines does not offer complimentary onboard dining. However, a selection of light meals, snacks and drink will be available for purchase on most flights. For international flights, ‘LowFare’ ticket holders would need to pre-order their meals for a nominal fee. Snacks and beverages will also be available to purchase during the flight.

Norwegian Airlines offers in-flight entertainment on most flights. For flights within Europe, free WiFi will be available. Using personal devices, passengers can have access to the airline's Video On Demand service loaded with a broad range of movies and TV programmes. Each movie or TV show can be rented for 24 hours for a fee. Live TV is also available on most flights within Europe. Simply connecting personal devices to the free WiFi will give passengers access to live TV news.

On international flights, passengers will have Video On Demand that comes with a huge range of the latest movies, classic TV shows and popular kid-friendly programmes. Availability of this service will depend on the assigned aircraft.

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